Believing that customers only deserve the best, Hoteles Globales makes sure that they get the full experience, starting with a welcome package. The contents of the package usually depend on the particular hotel. In some hotels, it contains bags, drawing kits for kids, and pool towels; but city hotels do not offer these in the welcome package.

Currently, Hoteles Globales is present in Argentina, Belgium, Nicaragua, Spain, and Switzerland. All properties are strategically located with an easy access to tourist spots, airports, and business centers. The company sees to it that guests are as comfortable as possible during their vacation, especially if they have made their bookings directly.

Offering a best price guarantee, the hotel chain has an online form where guests can input details about better Hoteles Globales rates they found online. It will verify the information with its agents and once it has proven the legitimacy of the said deals, it will match the offer and make a booking for the guests at the best price.

Since Hoteles Globales is encouraging online bookings and transactions, it made sure that it has a secure online booking facility. It ensures the authentication and privacy of information using cutting-edge cryptography technology, thanks to the SSL system.